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Below is a rough version of some of the content in this page. <A href="http://keepsafesystems.blogspot.com/" target=_new>Click here to see a blog containing information on security alarm systems Keepsafe systems installs services and provides security alarm system monitoring services for security alarm systems in the Vancouver area of the Lower Mainland Fraser Valley British Columbia</A> <TR> <TD width=360 height=60> <P style="MARGIN-BOTTOM: -21px" align=center><FONT face="Monotype Corsiva" size=6><B>The</B></FONT></P> <P style="MARGIN-BOTTOM: -21px" align=center><FONT face="Monotype Corsiva" color=#ff0000 size=6><B><A style="FONT-WEIGHT: bold; COLOR: #ff0000; TEXT-DECORATION: none" href="http://www.keepsafesystems.ca">KeepSafe Systems </A></B></FONT></P> <P style="MARGIN-BOTTOM: -21px" align=center><FONT face="Monotype Corsiva" size=6><B>Promise of Superior</B></FONT></P> <P style="MARGIN-BOTTOM: 0px" align=center><FONT face="Monotype Corsiva" size=6><B>Security & Service</B></FONT></P></TD></TR> <TR> <TD width=360 height=1> <FONT size=1> </FONT></TD></TR> <TR> <TD align=justify width=360 height=171 rowSpan=22> <P align=center><FONT face="Monotype Corsiva" size=4>At KeepSafe Systems, all the Security Alarm Systems we install are designed with your Security needs and comfort level in mind. As your Security needs may be different from those of your neighbour or a complete stranger on the other side of the country, we do not believe in "Packaged Security Alarm Systems". We have also learned, most people would rather control their Security Alarm System than have their Security Alarm System control them. This unique approach to customized user-friendly Security Systems is what sets KeepSafe Systems apart from the "Competition" and provides our many happy clients with Security Alarm Systems designed with Their Freedom in Mind. We are located in the Lower Mainland, Vancouver area of British Columbia and can be reached at 604-874-8772</FONT></P></TD></TR> <table border="0" cellpadding="0" cellspacing="0" style="border-collapse: collapse" bordercolor="#111111" width="170" id="AutoNumber1" height="337"> <tr> <td width="139" height="19" bordercolor="#4509F4"></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"> <font face="Arial Black" color="#FF0000" size="2"> <a target="main" href="file:///C:/Documents%20and%20Settings/Heinz/My%20Documents/Website/KeepSafe%20Working%20site/image%20frame.htm"><font color="#FF0000">HOME</font></a></font></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"> <font face="Arial Black" color="#FF0000" size="2"> <a target="_blank" href="http://www.theworkshop.net/sponsors/keepsafesystems/keepsafe.htm"> <font color="#FF0000">Protection 101</font></a></font></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"> <font face="Arial Black" color="#FF0000" size="2"> <a target="main" href="file:///C:/Documents%20and%20Settings/Heinz/My%20Documents/Website/KeepSafe%20Working%20site/False%20Alarm%20Feature.htm"><font color="#FF0000">False Alarm Info</font></a></font></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"> <font face="Arial Black" color="#FF0000" size="2"> <a target="_blank" href="http://www.theworkshop.net/sponsors/keepsafesystems/electron.htm"> <font color="#FF0000">Video Surveillance</font></a></font></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"> <font face="Arial Black" color="#FF0000" size="2"> <a target="_blank" href="http://www.theworkshop.net/sponsors/keepsafesystems/alarmtips/smoke.htm"> <font color="#FF0000">Theft by Fire</font></a></font></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"> <font color="#FF0000" face="Arial Black" size="2"> <a title="Various articles of interest" target="_blank" style="color: #FF0000" href="http://www.keepsafesystems.ca/blog Security Alarm systems and video surveillance in the vancouver lower mainland area of british columbia/blogpage Security alarm systems vancouver.htm"> Archive</a></font></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"><u><i><b> <font size="2">Contact</font></b></i></u></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"> <font color="#FF0000" size="2"><b>604-874-8772</b></font></td> </tr> <tr> <td width="139" height="19" bordercolor="#4509F4" align="center"><b> <font color="#FF0000" size="2">877-888-8772</font></b></td> </tr> </table> <div class="post uncustomized-post-template"> <h3 class="post-title"> <a href="http://www.keepsafesystems.ca" style="color: #993333; text-decoration: none"> www.KeepSafeSystems.ca - Security Alarm Systems - Fa la la false alarms</a> </h3> <div class="post-header-line-1"> </div> <div class="post-body"> With Christmas just around the corner there are more than just visions of sugarplums dancing in my head. Although a very celebratory time of year, Christmas is known in the security alarm industry as a time of high False Alarm rates. I know it sounds odd to be thinking about work during the festive season but I am the type of person that cannot walk into a restaurant without analyzing the strengths and weaknesses inherent in their particular Security Alarm System... Yes, I admit it I'm an Alarm Geek.<br> <br> When you start hanging your decorations consider how your security system is set-up and any motion detectors installed in the vicinity. Surpassed only by balloons and pets, Garland and any other hanging type decorations are notorious for causing false alarms in Security Alarm Systems. Remember, the effectiveness of your entire Security Alarm System is only as good as the authority’s willingness to respond to alarms from your home or business. Just think about the crying wolf syndrome, the same applies to false alarming Security Alarm Systems.<br> <br> There are other false alarm causing factors inherent in many security systems this time of year. With the onslaught of colder weather, blowing furnaces and fireplaces often cause motion detectors to falsely activate Security Alarm Systems. Although this is more of an installation issue that should be addressed prior to installation of your Security Alarm System, it is something to consider once the weather changes.<br> <br> If you have any questions about potential false alarm risks or would like to have KeepSafe Systems install, monitor or service a security system in your home or business, please feel free to visit us online at <a href="http://www.keepsafesystems.ca/" style="color: #6699cc"> http://www.KeepSafeSystems.ca/</a> or if you prefer real human contact I can always be reached at 604-874-8772 – Yes even during the holidays. KeepSafe Systems Installs SECURITY ALARM SYSTEMS, services SECURITY ALARM SYSTEMS, and provides Security Alarm Monitoring services for SECURITY ALARM SYSTEMS. We also supply install and service Video surveillance systems.<p class="post-footer-line post-footer-line-3"> </div> </div> <div class="post uncustomized-post-template"> <h3 class="post-title"> <a href="http://www.keepsafesystems.ca" style="color: #993333; text-decoration: none"> Wireless Security Alarm Systems - The true cost - www.KeepSafeSystems.ca</a> </h3> <div class="post-header-line-1"> </div> <div class="post-body"> Wireless Vs Hardwire<br> <br> This is an ever-growing debate within the security alarm industry; both sides have their opinions as I have mine. Since starting KeepSafe Systems, I have never installed a wireless SECURITY ALARM SYSTEM. There are several reasons starting from appearance, reliability and sustainability to never having the need to and always finding a way to get a wire where it is needed.<br> <br> Appearance is a large concern of many homeowners. Although transmitters have gotten smaller over the years, wireless SECURITY ALARM SYSTEMS involve the installation of boxy transmitters around your doors and windows. Wireless Security SECURITY ALARM SYSTEM supporters will often tell horror stories of holes drilled throughout your home or wires stapled all over your walls. Yes, I have seen these types of installations, for the most part, they are done by inexperienced or lazy technicians who prefer wireless SECURITY ALARM SYSTEMS. Although some wire runs can be difficult and very occasionally require surface runs, there is no excuse for sloppy workmanship. Pick your security alarm installer very carefully; often the small business owner will take more care in ensuring the quality of the installation.<br> <br> When it comes to the reliability of SECURITY ALARM SYSTEMS, hardwire will always be the more reliable of the two. Wireless security alarm supporters of course will say “modern wireless SECURITY ALARM SYSTEMS are supervised”, basically this is passing over the pitfalls of the technology and adding a feature to tell you when the technology fails. This inevitably runs into expensive and time wasting service calls, equipment replacement and potential false alarms. One need only look at the cordless phone to see the pitfalls of the wireless technology. Sure they are great when you first purchase them, however, age and interference take their toll and sooner or later you have a paperweight with buttons and an LCD screen.<br> <br> Sustainability is potentially the most expensive reason for choosing hardwire SECURITY ALARM SYSTEMS over wireless. I can’t even begin to count the changes in wireless security technology and frequencies used since getting into the business back in the late 80’s early 90’s. Even the wireless Security Alarm System supporters will tell you that technology is always changing (Except they use the word “advancing”… it sounds better in advertising). So how do wireless SECURITY ALARM SYSTEM “advancements” affect the owner of a wireless SECURITY ALARM SYSTEM? Easy, say for example you were the unfortunate victim of a wireless Security Alarm System sales person in 1995. Chances are if one of your motion detectors fails you will be hard-pressed to find a replacement. Simply put, you will now have to purchase an entirely new SECURITY ALARM SYSTEM (Control panel, detectors, keypad etc) which depending on the size of your security alarm system will cost you as much and possibly more than if you would have installed a hardwired system to begin with. So in all fairness, I feel I should tell you what is in store for you if a hardwired detector fails. Simple, you replace the detector. Hardwire detectors are simple switches and most hardwire Security Alarm System detectors are interchangeable regardless of the manufacturer.<br> <br> Another factor within the realm of sustainability is the cost of upgrading. Back to the system installed in 1995. Yes there have been significant changes in security alarm technology since then. In the hardwire Security Alarm System world, these changes are mostly in the area of convenience, esthetics and features. If all your detectors are in working order, upgrading a hardwire Security Alarm System simply involves changing the control panel and keypad(s). This is generally a fairly easy process and is substantially less expensive than upgrading a complete wireless system.<br> <br> One last consideration in choosing hardwire Security Alarm Systems over their wireless counterpart is the selection of detectors. Although you can retrofit almost any hardwire detector to a wireless system, there are far more choices of detector types in hardwire. Take for example Carbon monoxide, water, natural gas, propane, vibration… and the list goes on. Wireless Security Alarm Systems are generally designed around the average security need of the consumer. Since detectors are not interchangeable across manufacturer lines, it would be financially unfeasible for a wireless Security Alarm System manufacturer to create wireless detectors for every conceivable need. Even in the spectrum of standard detectors, there are some manufacturers who have extremely reliable detectors that only work on hardwire systems. Choosing a wireless Security Alarm System can often result in you having a detector less suited for your particular application. Once again the average security need factor comes into play.<br> <br> Inevitably, the choice of whether to have a wireless or hardwire Security Alarm System installed is entirely up to you. In fact, your only choice may be wireless. Hopefully I have given you some information to help you along with your decision. If you have any questions, or would like to have KeepSafe Systems install or monitor a Security Alarm System in your home or business, please feel free to visit us at <a href="http://www.keepsafesystems.ca/" style="color: #6699cc"> http://www.keepsafesystems.ca/</a> or if you prefer real human contact I can always be reached at 604-874-8772. KeepSafe Systems Installs Security Alarm Systems, services security alarm systems, and provides Security Alarm Monitoring services for security alarm systems. We also supply install and service Video surveillance systems.</div> </div> <div class="post uncustomized-post-template"> <h3 class="post-title"> <a href="http://www.keepsafesystems.ca" style="color: #993333; text-decoration: none"> More than just security - www.KeepSafeSystems.ca</a> </h3> <div class="post-header-line-1"> </div> <div class="post-body"> When you look at most "package Security Alarm Systems" typically you will find a control panel with one keypad one motion detector and two door contacts. Although this far from demonstrates the true ability of modern Security Alarm Systems, it has almost become the norm.<br> <br> Security Alarm Systems are all about reducing risk of loss. Yes a motion detector and a couple of door contacts could potentially activate a siren if an intruder enters your premises. What about Pre-entry?<br> Properly installed glassbreak detectors will detect the sound of breaking glass prior to an actual entry. This can be quite valuable in area's where "smash and grabs" are prevalent.<br> <br> A few lines back I mentioned reducing the risk of loss. When it comes to insurance companies, they look at several area's of potential loss when it comes to determining your insurance rate. Property theft is definately on aspect, however, there are more potential sources of property damage.<br> Property damage can occur through vandalism as a result of a break and Enter. Another all to common cause is fire, for which smoke detectors are designed. Yes probably everyone has at least one battery powered smoke detector with the lid popped open and the battery removed. Most new houses now have smoke detectors hardwired into their electrical system. Some of these detectors even have a battery back-up. Yes these detectors are great at saving human lives by alerting the occupants of the home of a potential fire. What about when nobody is home? who will call the fire department and when?<br> Most modern security alarm systems have the capability of being connected to hardwire smoke detectors. See <a href="http://www.theworkshop.net/sponsors/keepsafesystems/alarmtips/smoke.htm" style="color: #6699cc"> http://www.theworkshop.net/sponsors/keepsafesystems/alarmtips/smoke.htm</a> for more details.<br> <br> Another fire related detector is a Carbon Monoxide detector. Most of you have seen or own at least one of the plug in models. What if your power goes out in the middle of the night? The security industry has many models of carbon monoxide detectors available. These detectors can be wired into your Security Alarm System to not only provide a battery back-up. They can also be remotely monitored to provide you and your family with assistance should the leak be bad enough to render you unable to help yourself.<br> <br> In addition to, another significant but less deadly is water. What kind of damage will occur if your hotwater tank springs a leak when you are on vacation? What if you accidentally leave a hose on and it leaks into your basement (This actually happened to my parents when I was a child). Even an overflowing toilet can cause anough damage to run into the tens of thousands if left undetected long enough.<br> A water sensor is a very inexpesive solution to reducing this kind of risk. Depending on your insurance company, having a series of water sensor installed in high risk area's and connected to your security system could reduce your home insurance premiums.<br> <br> Many more potentially damaging occurances can be monitored. I have customers who monitor ice cream freezers and others who monitor the status of computer systems or highly important electrical circuits. If you have a particular area of concern, talk to your alarm technician there is most likely a detector on the market to put your mind at ease.<br> <br> For free tips on keeping you and your family secure, please visit us at www.keepsafesystems.ca Or if you wish to discuss your security need, please feel free to phone us directly at<br> 604-874-8772 KeepSafe Systems Installs Security Alarm Systems, services security alarm systems, and provides Security Alarm Monitoring services for security alarm systems. We also supply install and service Video surveillance systems.</div> </div> <div class="post uncustomized-post-template"> <h3 class="post-title"> <a href="http://www.keepsafesystems.ca" style="color: #993333; text-decoration: none"> Customer satisfaction - www.KeepSafeSystems.ca</a> </h3> <div class="post-header-line-1"> </div> <div class="post-body"> As a small to medium sized business with growth based almost entirely on word of mouth advertising, KeepSafe Systems obtains alot of business from unhappy customers of other larger companies who shall remain unnamed.<br> Although this is great for business, I find the level of customer dis-satisfaction among clients of larger security alarm companies apawling. Size is not an excuse for poor customer service, I have dealt with larger companies in many area's and service is not always bad and wait times are not always long.<br> <br> How long do you wait?<br> <br> If you just tripped your alarm, how long do you have to wait to get in touch with an operator? Yes small wait times are inevitable, however the 15 minute standard of some companies out there is beyond reproach.<br> <br> As with any service industry, another important factor in the security alarm business is service response. If your security alarm false activates and it is not simple human error, the system should be looked at. At <strong>KeepSafe Systems</strong>, we provide free labour on service calls for our monitored clients. If a detector needs to be replaced and it is no longer under Manufacturer warranty, <strong> KeepSafe Systems</strong> will replace the faulty unit at cost. Just one more way KeepSafe Systems ensures our customers are happy with their security alarm system. After all, a malfunctioning Security Alarm System is worse than having no Security Alarm System at all.<br> <br> If you are unhappy with your current security alarm company, by all means tell them so. Maybe they are just to busy to realise the importance of your satisfaction. Shake a few doors, make sure you are getting the service you deserve. If that doesn't work, they obviously don't deserve your business. There are plenty of security alarm companies out there who will happily provide you with the service you deserve. Typically these companies will not be found in the full page yellow page ads. Ask around.<br> <br> If you are in the Lower Mainland of British Columbia area, please feel free to give KeepSafe Systems a try. Check us out at <a href="http://www.KeepSafeSystem.ca" style="color: #6699cc"><strong> www.KeepSafeSystem.ca</strong></a> your neighbours will be happy you did. If you prefer talking to a real person, we can also be reached at <strong>604-874-8772</strong> - 24 hours a day 7 days a week... Seriously. KeepSafe Systems Installs Security Alarm Systems, services security alarm systems, and provides Security Alarm Monitoring services for security alarm systems. We also supply install and service Video surveillance systems.</div> </div> <div class="post uncustomized-post-template"> <h3 class="post-title"> <a href="http://www.keepsafesystems.ca" style="color: #993333; text-decoration: none"> www.keepsafesystems.ca – Security alarm system installations, service and monitoring. Lower Mainland British Columbia.</a> </h3> <div class="post-header-line-1"> </div> <div class="post-body"> At KeepSafe Systems, all the Security Alarm Systems we install are designed with your Security needs and comfort level in mind. As your Security needs may be different from those of your neighbour or a complete stranger on the other side of the country, we do not believe in "Packaged Security Alarm Systems". We have also learned, most people would rather control their Security Alarm System than have their Security Alarm System control them. This unique approach to customized user-friendly Security Alarm Systems is what sets KeepSafe Systems apart from the "Competition" and provides our many happy clients with Security Alarm Systems designed with Their Freedom in Mind.<br> <br> For free tips on keeping you and your family secure, please visit us at www.keepsafesystems.ca Or if you wish to discuss your security need, please feel free to phone us directly at<br> 604-874-8772 KeepSafe Systems Installs Security Alarm Systems, services security alarm systems, and provides Security Alarm Monitoring services for security alarm systems. We also supply install and service Video surveillance systems.<div style="CLEAR: both"> </div> </div> </div> <div align="center"> <center> <table cellSpacing="0" cellPadding="0" border="0"> <tr> <td colSpan="3" rowSpan="11"> <p align="center"><font face="Trebuchet MS"> <a href="http://www.keepsafesystems.ca" style="color: #993333; text-decoration: none"> <font size="6">Customer satisfaction - www.KeepSafeSystems.ca</font></a><font size="6"> </font></font></p> <p><strong>Protecting your valuables</strong> from the unsavoury arms of bandits starts from the outside in. Here are a few suggestions that may assist you in making your home less appealing to the darker side of society. </p> <blockquote> <p><strong>Since most break-ins are crimes of opportunity</strong>, following are some helpful tips on how to decrease the perception of opportunity: </p> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Ensure your yard is well lit </strong>and keep Shrubberies around windows and other potential entry points trimmed. Crooks are less likely to attempt to break in if there is a high risk of being seen. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>When on vacation</strong>, have a neighbour or friend pick up your mail, leave a few lights in your home on timers, and if possible have someone come in occasionally to make your home look “alive”. If possible, have someone park a vehicle in your driveway for the time you are away. To reduce the risk of being caught, most Burglars do stake out their targets. Make everything as unpredictable as possible to potential intruders. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Do not advertise the purchase of “high ticket” items</strong> by putting the boxes outside in open view. Break the boxes down and bring them to the nearest neighbourhood recycle bin. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Keep ladders and garbage bins hidden</strong> as they provide burglars with easy access to higher windows. </p> </blockquote> </blockquote> <blockquote> <p><strong>You should also look around your home</strong>, from the outside and closely examine the possible ways an intruder could infiltrate your home and consider ways to make forced entry as difficult as possible. </p> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Check to see whether your windows or sliding doors can be removed from the outside</strong>. Some older style aluminum frame windows can be lifted out of their frames while the window is still closed. Later models included a security feature that prevented the window from being lifted out unless it was open. Screws placed in the window frame, above the window are an inexpensive way of accomplishing this. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Ensure that your windows and sliding doors cannot be forced open</strong>. Many factory standard latches fall short of effectively preventing forced entry. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Install dead bolts</strong> in all your external doors. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Consider small windows</strong> inside or beside entry doors as an easy way to break in and unlock dead bolts. Ensure dead bolts are out of reach from these windows. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Strengthen doors and doorframes</strong> around dead bolts. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Install longer screws </strong>in door hinges. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>If the hinges are on the outside</strong> of the door, ensure they cannot be removed easily. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Protect rarely used basement and back doors</strong> from forced Entry by installing an anti-ramming bar across the inside of the door. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Consider security window film</strong> or window bars on high-risk windows. </p> </blockquote> </blockquote> <blockquote> <p><strong>Look through the interior of your home</strong> and consider possible entry points in relation to the location of your valuables. Keep in mind, crooks </p> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Keep Computers </strong>stereo's and all other “high ticket” items away from windows that can be easily accessed or viewed from outside the home. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>Keep all jewelry and money hidden</strong>, wall and floor safes are ideal for this, mattresses and dresser drawers are not. </p> </blockquote> </blockquote> <blockquote> <blockquote> <p><tt>o </tt><strong>You may also wish to secure computers</strong>, fax machines and printers to the floors or desks on which they are placed. </p> </blockquote> </blockquote> <blockquote> <p>- As you may have noticed with the above steps, each home, regardless of size, has its own unique set of characteristics, which need addressing, when protecting it from intruders. The same holds true when installing a Security Alarm System. For a free no-obligation security evaluation of your home, please contact KeepSafe Systems at (604) 874-8772. We service the entire Lower Mainland and Fraser Valley. KeepSafe Systems Installs Security Alarm Systems, services security alarm systems, and provides Security Alarm Monitoring services for security alarm systems. We also supply install and service Video surveillance systems. DOING BUSINESS ON THE LEVEL: As KeepSafe Systems is owned an operated by a Freemason in good standing, Freemason or not, you are assured honest and professional service at all times.</p> </blockquote> </td> </tr> </table> </center> </div> <p> -----------------------------------------------------------------------------------------<p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: Book Antiqua">W</span><span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">ith the recent increase in false alarm awareness, many people have been either opting out or delaying the purchase of a Security Alarm System. Others have distanced themselves from the decision-making process, by buying the least expensive "Package deal", without even considering how appropriate this system is for their needs and lifestyle.<O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> Depending on who you ask, the “main” cause of false alarms varies. Suspects include faulty installations /equipment, environmental conditions, pets, or user error. Although these are all valid factors that should and will be addressed, there is also the problem of misapplications or, simply put, improper selling. <O:P></O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> In speaking with many alarm salespeople, I have noticed a disturbing trend of a lack of industry knowledge. Although some very knowledgeable sales people do exist, there is no official set of guidelines or training. Sure, if you ask them what a motion detector or a door contact is most will know the answer - It is with assessing the customers’ real security needs that some tend to lapse. This statement is not meant to discourage you from purchasing a Security Alarm System, but mearly intended to encourage you, as with any major purchase, to know what you are buying. Be sure to visit Fred and Gerry next month when I will discuss determining your security needs. <O:P></O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> A few common causes of user-initiated false alarms are: windows left ajar; too short delay times; taking too long to come in or leave; re-entering the home just after leaving without disarming (assuming the exit delay is long enough to compensate); decorations hanging by or around motion detectors; pets; and of course improper testing. I remember a particular customer that would insist on testing out her alarm system and not notifying the monitoring station, in order to measure the police response time. This caused absolute havoc with both the monitoring station and police to the point where her system was disconnected from monitoring.<O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> Another common cause of false alarms includes motion detectors being installed with the belief that they are “pet proof”. I have yet to be convinced that there is a good pet proof motion detector on the market. If you have a pet, either keep the pet in an area away from motion detectors when the system is armed, or do not have motion detectors installed and increase your perimeter and pre-entry protection (i.e. glass-break detectors).<O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> Then there is the problem of faulty installations. I read something a while ago that is appropriate in this case:<O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">“<b><i>It is unwise to pay too much, but it is worse to pay to little ... The common law of business practice prohibits paying a little and getting a-lot in return -- it just can’t be done. If you deal with the lowest bidder, it is well to add something for the risk you run, and if you do that you will have enough to pay for something better.”<O:P> </O:P> </i></b></span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">In short, you get what you pay for. Do not let price be the sole determining factor in choosing your alarm system. I’m not saying that you should choose the highest price in order to get a decent Security Alarm System, instead, you may wish to carefully consider what you’re purchasing and from whom you are purchasing it, keeping in mind you are not only purchasing the equipment but the proper installation of it. <O:P></O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">Questions to ask the company are: <O:P></O:P> </span></p> <p class="MsoNormal" style="text-indent: -18pt; text-align: justify; margin-left: 36pt"> <span lang="EN-US">-<span style="FONT: 7pt 'Times New Roman'"> </span></span><span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">Do they have a list of standards that they follow (Solder all connections, test all devices, run individual cables to all devices, don’t double up on devices etc.)? <O:P></O:P> </span></p> <p class="MsoNormal" style="text-indent: -18pt; text-align: justify; margin-left: 36pt"> <span lang="EN-US">-<span style="FONT: 7pt 'Times New Roman'"> </span></span><span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">Do they stand behind their work? <O:P></O:P> </span></p> <p class="MsoNormal" style="text-indent: -18pt; text-align: justify; margin-left: 36pt"> <span lang="EN-US">-<span style="FONT: 7pt 'Times New Roman'"> </span></span><span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">How long is the warranty and what does it cover? <O:P></O:P> </span></p> <p class="MsoNormal" style="text-indent: -18pt; text-align: justify; margin-left: 36pt"> <span lang="EN-US">-<span style="FONT: 7pt 'Times New Roman'"> </span></span><span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">Do you feel comfortable with their knowledge and the system that they are selling you? <O:P></O:P> </span></p> <p class="MsoNormal" style="text-indent: -18pt; text-align: justify; margin-left: 36pt"> <span lang="EN-US">-<span style="FONT: 7pt 'Times New Roman'"> </span></span><span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">Does the company selling you the system have an installation license for the province, or do they just “Farm out” their work to whatever subcontractor is available? <O:P></O:P> </span></p> <p class="MsoNormal" style="text-indent: -18pt; text-align: justify; margin-left: 36pt"> <span lang="EN-US">-<span style="FONT: 7pt 'Times New Roman'"> </span></span><span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'">Most importantly, does at least one of the technicians installing your alarm have a security alarm trade qualification ticket?<O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> Finally, there is the problem of faulty equipment: Once again, the “you get what you pay for” rule kicks in. For the most part, the professional equipment in use is pretty much standardized. As well, equipment installed by most of the professional security alarm companies is run through stringent industry testing procedures. Now, I’m not saying that all of the equipment sold on a retail basis is low-quality, but before you buy something you should ask yourself why is this equipment only being sold on a retail level and more importantly, does this system suit your needs or are you only buying it because of the price?<O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> Once your system has been installed, ensure that you understand exactly how it works and what you can do to avoid false alarms. The features and operation of your Security Alarm System may seem a bit overwhelming at first, but as with anything new, it may take you a little time to get used to it. Ensure that everyone who will be using the Security Alarm System knows how to operate it and, if you are monitored, how to cancel a false alarm. Also, don’t be afraid to ask questions. If you are unsure of any features, phone the installation company’s technical support line: Most companies understand the problems that you are going through and have no problem in helping a customer out.<O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> <O:P> </O:P> </span></p> <p class="MsoNormal" style="TEXT-ALIGN: justify"> <span lang="EN-US" style="FONT-FAMILY: 'Book Antiqua'"> Those are the basics of false alarms and how you can help reduce them by choosing a proper system. Next month I will discuss some of the basic options available to you and how you can determine your own security needs. If you have any questions on this months article or on Security Alarm Systems in general feel free to contact me at 604-874-8772. If I am not in please leave a message and I will get back to you. KeepSafe Systems Installs Security Alarm Systems, services security alarm systems, and provides Security Alarm Monitoring services for security alarm systems. We also supply install and service Video surveillance systems.<O:P> </O:P> </span></p> <p> -----------------------------------------------------------------------------------------<p> The starting point of any C.C.T.V. system is the camera. Simply stated, a camera is a light sensitive device that converts particles of light into electrical impulses, however, there is a vast difference in the quality of cameras available to the consumer. Factors that differentiate the various cameras include whether they are color, black and white, light sensitivity, image resolution and image transfer technology. The consumer must also consider the inherent advantages and disadvantages in each of these different camera technologies and decide which features best fit their individual needs and goals.<br> <br> In the past, color cameras have been both very expensive and lack-luster in their image performance, when compared to black and white cameras. New technology is now bringing the innovative technologies closer together in both the price and performance scale. The current differences between the two technologies are almost entirely limited to light sensitivity and light reactivity.<br> <font color="#0000ff"><strong><br> Light sensitivity is measured in LUX</strong></font>. The lower the LUX rating, the higher the sensitivity to light. It is important to keep in mind that even the best-rated cameras are limited by the technology of the day, as well as the visibility conditions present at the time of the surveillance. Although great advancements in low light surveillance continue to be ongoing, the image quality in a low light situation will rarely be up to the standards of daylight surveillance.<br> <br> <font color="#0000ff"><strong>Color cameras</strong></font>, although much more appealing on the outside when compared to their black and white counterparts, generally offer less low light sensitivity than a black and white camera. The other advantage of black and white cameras over color cameras is its ability to "see" infrared light, which is invisible to the human eye. You can test this by aiming a standard television remote at a black and white camera while watching the monitor, the flashes you see are bursts of infrared light. The advantage of this becomes apparent in the ability to light up a dark area with infrared light, thus making images visible in almost pure darkness. With the color camera the area will appear unlit, however, to a black and white camera, the area will appear almost like daylight.<br> <font color="#0000ff"><strong><br> The black and white camera</strong></font>‚s reactivity to the invisible light spectrum can also pose a disadvantage in certain applications. Infrared light, although not visible to the human eye, is found in abundance in many everyday situations. For example, when aiming a black and white camera at hot pavement, it will "confuse" the camera resulting in an unbalanced image. Professional grade black and white cameras often incorporate infrared cut-filters. These cut-filters inhibit the infrared light spectrum in turn decreasing the cameras low light sensitivity.<br> <font color="#0000ff"><strong><br> The C.C.T.V. Industry measures image resolution in horizontal lines</strong></font>. The higher the line rating, the clearer the image will appear. With this fact in mind, consider that all electronic components within a C.C.T.V. System, from the camera, to the VCR, to the monitor. These items are all rated in the same way. The actual resolution of the entire system will only be as high as the lowest rated item. For example, if you have a camera rated at 450 lines and a monitor rated at 300 lines, then the result will be 300 visible lines of resolution because the monitor is the lowest rated item in this example. Another point to keep in mind is that the line rating is "Total lines" not lines per inch. Therefore a 12" monitor with a 300 line rating has a far better clarity than a 17" monitor with the same line rating.<br> <br> The most recent and predominant advances in the C.C.T.V. Industry are the changes in image transfer technology. This technology deals with how the camera takes light particles and converts them into electronic images. Without going into too much detail, image transfer technologies include the following:<br> <font color="#0000ff"><strong><br> Phosphorus Tube Cameras</strong></font> - This camera has low quality, old technology and is susceptible to "image burn". Image burn is when intense light sources will burn themselves into the camera‚s light receptor resulting in the image appearing "memorized". Although this is not a problem with modern day cameras, image burn can still occur on monitors. Tube cameras are also known for poor low light sensitivity.<br> <font color="#0000ff"><strong><br> C.C.D</strong></font> - Also known as "Chip cameras". This camera is the most standard of cameras in the professional realm. C.C.D. cameras do not suffer from the problem of image burn and can incorporate various methods of signal processing, which offers a high level of flexibility to the installer.<br> <font color="#0000ff"><strong><br> CMOS Transfer Cameras</strong></font> - These cameras are very small and continue to get smaller as the technology advances. Although very attractive in their size, CMOS cameras generally do not offer the signal processing, image quality or low light sensitivity of the higher priced C.C.D. camera models. However, the technologies are slowly growing closer together to the point where CMOS cameras may eventually take over the Surveillance Industry.<br> <br> The Surveillance Industry has continued to move towards the implementation of color cameras that switch to black and white, or even infrared in low light conditions. Although there are some models currently available on the market, the technology is not at a point where it is affordable enough to be manufactured on a large scale.<br> <p> -----------------------------------------------------------------------------------------<p> Depending on where you live and your insurance requirements, residential smoke detectors and in some cases sprinkler systems, are rapidly becoming a requirement in all new construction. Aside from the regulations, it is important to remember that smoke alarms do save lives. For that reason, you should consider carefully the technology behind the various detectors out there and how best to install them in your home. </p> <p>The starting point is to understand fire and how it works. There are four basic stages to a fire, understanding how a fire progresses and how you can protect yourself in each stage is critical in designing an effective fire detection system. </p> <p> <img src="file:///C:/Documents%20and%20Settings/Heinz/My%20Documents/Website/KeepSafe%20Working%20site/Images Security Alarm systems and video surveillance in the vancouver lower mainland area of british columbia/stages%20of%20a%20fire.gif" width="416" height="155"></p> <p><b>I</b> - During the first, <b><i>incipient</i></b> stage, which may last for seconds to days, there is no noticeable smoke, heat or flame. During this stage, flammable gasses, or “products of combustion” are emitted </p> <p><b>II</b> - Next, is the <b><i>smoldering</i></b> stage, during which there still is no substantial flame or heat, but the combustion increases enough to create visible smoke. </p> <p><b>III</b> - The <b><i>flame</i></b> stage usually involves less smoke, but flames break out generating substantial heat. </p> <p><b>IV</b> - The fourth stage of a fire is often referred to as the <b><i> high heat</i></b> stage. At this point, the fire has spread rapidly throughout the home, producing extensive flames, extreme heat and many toxic gases. </p> <p>The next important factor in effectively detecting the threat of fire is to look at the various types of smoke detectors on the market. Smoke detectors are abundant and are found in almost every hardware and grocery store in town. As with anything that costs money, not all smoke detectors are created equal. From the basic technologies involved to the testing procedures, it is important to know what you are buying. U.L.C. (Underwriters Laboratories of Canada) does test and rates fire devices, however you should still examine the technologies as well as how their limitations may apply to the area in which they are installed. </p> <p>There are two basic types of smoke detectors available today. Yes, at the end of the day, both detect fires but the differences lie in reliability and detection technology. </p> <p><b>I – <i>Ionization detectors</i> </b>are the most common and often least expensive detectors available. This detectors' smoke chamber contains a radioactive source that emits radiation, resulting in a weak flow of electric current. When particles such as those produced by fire enter the smoke chamber, they reduce the current and trigger the alarm. This type of detector is generally most effective in detecting the “products of combustion” produced during the incipient stage of a fire. </p> <p>Although early detection is always desirable, there are several inherent flaws with this technology. For example, some ionization detectors are not as effective in detecting the smoke produced during the smoldering stage. Another downfall is their general susceptibility to false alarms that have a tendency to become more than a minor nuisance, once the fire department is dispatched. </p> <p><b>II – <i>Photoelectric detectors</i></b>, although not effective in detecting the invisible gases created during the incipient stage, are generally more stable and reliable when it comes to false alarm immunity. Further to that, good quality photoelectric detectors are far superior at detecting visible smoke that may not contain the invisible gases required to set off an ionization detector. </p> <p> <img src="file:///C:/Documents%20and%20Settings/Heinz/My%20Documents/Website/KeepSafe%20Working%20site/Images Security Alarm systems and video surveillance in the vancouver lower mainland area of british columbia/obscuration.gif" width="278" height="124"> ................................................<img src="file:///C:/Documents%20and%20Settings/Heinz/My%20Documents/Website/KeepSafe%20Working%20site/Images Security Alarm systems and video surveillance in the vancouver lower mainland area of british columbia/light%20scattering.gif" width="245" height="121"></p> <p>There are two types of detection methods within the photoelectric realm; <b><i>obscuration</i></b> and <b><i>light scattering</i></b>. Obscuration involves a the interruption of a beam of light while light scattering utilizes the light diffusing properties of smoke to redirect a beam of light to a light sensor. Both are effective, however the obscuration type detector requires more smoke to activate than the light scattering type. </p> <p>Smoke detectors can be either battery operated, wired in or a combination of the two. Traditionally, wired in detectors were powered by the standard house wiring and installed by the electrician during construction; however, there is a better option available. Many security alarm companies offer low voltage smoke detectors that obtain their power directly from your security panel. Not only does this simplify integration, the Security Alarm Systems' back up battery will provide power to the detector, even in the event of a power failure or electrical fire. </p> <p align="center">In addition to smoke detectors are Heat detectors, rather simple in their design; these detectors utilize the heat produced during the flame and high heat stages of a fire to physically activate a switch. The two basic types of heat detectors on the market are <b><i>“Fixed temperature”</i></b> and <b><i>“Rate of Rise”.</i></b> <br> <img hspace="0" src="file:///C:/Documents%20and%20Settings/Heinz/My%20Documents/Website/KeepSafe%20Working%20site/Images Security Alarm systems and video surveillance in the vancouver lower mainland area of british columbia/rate%20or%20rise.gif" align="left" width="234" height="105"><br> Fixed temperature detectors utilize either thermostat technology or a fusible link that will melt at a preset temperature. Rate of Rise detectors, on the other hand, often use an air chamber with a small hole that allows a measurable amount of air to escape during expansion. A rapid increase in temperature will cause the pressure in the chamber to expand faster than the small hole will release, resulting in the expansion of the air chamber and activation of a switch. The most common heat detector utilizes both technologies, however certain applications may not be suited for rate of rise detectors. </p> <p>Sprinkler systems also utilize the principles of heat detectors. Some sprinklers rely on a small glass tube that will break once a certain temperature is reached - resulting in the activation of a mechanical switch, while others rely on the fusible link technology. </p> <p>Finally, there is the aspect of remote monitoring. It is great to have a buzzer sound when your home is on fire, however, what about the times you may be overcome with smoke or out of town. Who will notify the authorities? Fortunately, most of the better quality detectors are able to connect to your Security Alarm System. Even a sprinkler system has the ability to connect a “flow switch” to your existing security alarm. If you have any questions, or would like to know about enabling fire protection on your Security Alarm System, please feel free to contact KeepSafe Systems at (604) 874-8772 </p> <p>Come back next month for helpful tips on installing smoke and heat detectors in your home as well as how to avoid potential sources of false alarms. KeepSafe Systems Installs Security Alarm Systems, services security alarm systems, and provides Security Alarm Monitoring services for security alarm systems. We also supply install and service Video surveillance systems.</p>
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